Where Customer Service and Service Delivery Count
         
 

Bachelor of Science - Electrical Engineering
Roger Williams University - Bristol, RI

Certificate - ITIL Foundations for IT Service Management

Refreshment Study - Project Management - Duende Project Management Services

Schlumberger Management Development Program

  • Unlocking Customer Value
  • Leadership for Organizational Improvement
  • QHSE (Quality Health Safety Environments) for Managers
  • People Leadership
  • Side By Side Leadership
  • Financial for Non- financial People

Cable & Wireless College

  • Service Delivery Training
  • Service Management Training
  • Project Management Training

R.H. Macy's - Customer Service Training

Texas Board of Private Investigators - Licensed Private Investigator

 

Honors and Awards:  

Schlumberger 2006 - WOW awards for managing and delivering failed project on time, under budget

Schlumberger Omnes 1998 - Whatever it takes award for going over and above the line of duty

MACY'S 1987 1989 - MACY'S BEST for highest sales on the promotional and non-promotional merchandise
                                   MACY'S BEST award for outstanding performance, customer service