Sia Dehghan is a Customer Services and Operation Leader with 20+ years of in-depth experience leading client service, operations, and project teams. Managed resources, multiple priorities, timeframes and created strategic partnerships to achieve aggressive goals and is known for driving down costs while increasing quality and efficiency through training and process improvements. Has excellent relationship management skills and problem solving abilities and is an effective team leader who delivers productive outcomes within specific deadlines to meet customer satisfaction.
Business and Management Skills


 Strategic Planning & Development
 
 Best practices and procedures implementation
 
 Managing client relationships in products and services
 
 Business Needs Assessment
 
 Contract Negotiation & Development Project Planning and Management
 
 Vendor Management
 
 Operation Management
 
 Global operations
 
 Supply Chain Management
 
 Executive-level presentations and communications
 
 Process Consulting     
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